Who protects dental practice data? The BencoNET Managed Support team. | Benco Dental
Home » News Article » Who protects dental practice data? The BencoNET Managed Support team.

Who protects dental practice data? The BencoNET Managed Support team.

Media Releases | Monday, April 12th, 2021

BencoNET’s two levels of digital security  provide a backup plan with a backup plan for dental practice data.

PITTSTON, PA — April 8, 2021 — For dental teams, patient care takes top priority each day, without question. Regular updates of antivirus, imaging and practice management software likely do not receive that same level of attention. This puts practitioners — and their patients — in a vulnerable position, susceptible to attacks on their invaluable data at every moment. Benco Dental’s computer and software protection solution, BencoNET Managed Support, provides a level of continuous monitoring that answers the question every dentist should ask themselves today: “Who is looking out for my data?”

“Most offices don’t know they’ve been infected until it’s too late. Ransomware on a server will start encrypting files slowly and might go unnoticed. Before long, the office won’t have access to anything,” said Sean Poppe, Technology and BencoNET Sales Specialist for Benco Dental, the nation’s largest independent dental distributor.

“At that point, even for an office with an updated backup of their files, a doctor is facing huge delays for their system to be reintegrated. If backups haven’t been checked recently, a doctor loses months of data. Worst case, if the backup can’t be salvaged – all their data is gone. With BencoNET Managed Support, we’re continually monitoring their network remotely, and preventing issues before they arise.”

Email reminders from software providers about updates and system backups can be easily overlooked in the hectic pace at a dental practice, noted Poppe. Even the most diligent doctors or office managers can lose track of those tasks temporarily, with grim outcomes as a result. Poppe poses a few questions every doctor should consider at their practice:

  • Which version number of the antivirus software is in use?
  • When did the most recent Microsoft Windows update occur?
  • How well-versed is the team on updates to imaging and practice management software?

“Just because everything has been working smoothly for years at a dental practice, their imaging and practice management software versions might not be current. Six or seven updates can bring 1,000 changes all at once, making the software feel unfamiliar to the doctor and team,” Poppe said.

When a dentist purchases a FortiNet router and Threat Management package to halt incoming malware and viruses before they reach the computer server, they can elect to add BencoNET Managed Support. This monthly unlimited remote support includes the team’s unmatched expertise, at one third of the investment other similar services require.

BencoNET Managed Support provides several levels of defense:

  • A BencoNET Managed Support team of experts who continuously monitor dental practice systems to ensure that backups and antivirus software function properly.
  • Sophos Antivirus Software, an endpoint antivirus software that protects the server, in addition to workstations throughout the practice, such as those in the business office, operatories, hygiene rooms, consult rooms, and digital imaging areas, among others.

Medical records are more valuable to data thieves than Social Security or credit card numbers. When the responsibility for protecting this data feels overwhelming to a dentist, the BencoNET Managed Support team responds with vigilance.

“We’re continuously looking out for our customers, taking innovative steps to protect them and their patients,” added Poppe.

To schedule a free consult, contact the BencoNET team at 1.800.GOBENCO, option #4 then option #2, or email software@benco.com.

CAPTION:

  1. BencoNET_Managed Support9244_logo.jpg: Benco Dental’s software protection solution, BencoNET Managed Support, provides a level of continuous monitoring that answers the question every dentist should ask themselves today: “Who is looking out for my data?” The latest addition to Benco’s portfolio of offerings provides a backup plan for every dentist’s backup plan: BencoNET managed computer and software support, with continual backup monitoring, and two levels of digital security. To schedule a free consult, contact the BencoNET team at 1.800.GOBENCO, option #4 then option #2, or email software@benco.com.

About Benco Dental

Benco Dental is Driving Dentistry Forward™ with innovative solutions and a caring family culture. Industry firsts include Painless® electronic ordering, automated supply management, BluChip® customer loyalty rewards, CenterPoint design/equipment superstores and OneVisit™ open architecture CAD/CAM. Independent since 1930, the company features a team of 1,500 dedicated associates who serve customers at locations nationwide, including 400+ sales representatives and 300+ factory-trained service technicians. Benco is one of Fortune’s Best Workplaces in Health Care and Biopharma and Pennsylvania Best Places to Work® for 12 of 15 prior years.

###

Media Contact: Kristie Ceruti, Senior Marketing Communications Specialist 570-602-7047 // kceruti@benco.com

PRO-SYS POWER UP x Pro-Sys Power Up
Start getting the most from your membership with Benco Dental’s all-inclusive program

CLICK HERE