POLICY

Select Pricing

Covers most items in our DDR that contains over 22,000 products, and our Field Services. Check with your Friendly Benco Rep and/or benco.com to determine if your product choice qualifies for Select Pricing.

BluChips

Members earn BluChips on all purchases (consumables, equipment, and services). BluChips awarded for products and services subsequently returned will be deducted from the member account.

BluChips are awarded at the end of each day and will expire two years from the month in which they were earned or, at expiration or cancellation of Select membership.

BluChips are granted to each specific account and are non-transferable or non-assignable. BluChips cannot be transferred or assigned between accounts, even if such accounts are interrelated or under joint and/or same ownerships.

BluChips can only be earned and used to redeem Benco’s products, equipment, software, and services when enrolled into Benco Select. BluChips can no longer be used after unenrolling from Benco Select membership. Unenrollment will automatically reflect a zero BluChip balance.

BluChips must be used at the time of payment of an invoice. Unless otherwise specified, BluChips cannot be redeemed for more than 50% of the cost of purchase at the subtotal.

Membership Level

Reviewed automatically and membership levels will be re-assigned as required based on total spend and level requirements.

Buy/Gets

We guarantee members will receive free product offers representing at least 5% of merchandise purchases each quarter; when members take advantage of those offers, Benco will process all redemptions. If a member receives offers representing less than 5% of merchandise purchases, Benco will make up the difference in coupons towards Benco Brand products.

Exclusive Savings Guarantee

When calculating purchases, we include Benco consumable purchases; exclude small equipment, uniforms, sales tax, new office set-up of instrument cassette systems, and front-office supplies; and subtract the value of BluChips earned at 1¢ each, rewards from vendor programs, and shipping savings. At least 75% of orders must be placed with Painless, and 15% of consumables purchased must be Benco Brands. Purchases for any one calendar month may not exceed the average of all 12 months by more than 10%. Practice must provide documentation from a licensed accounting professional showing gross billings prior to fee adjustments, and fees must be within 10% of the 80th percentile as defined by the NDAS Fee Survey. Program is open to general practices only, and Benco reserves the right to cancel at any time with 30-day notice.

Guarantees

Any guarantees or rebates will be paid through Benco account credits. All accounts must be in good standing and have all balances current at the end of the quarter. All payments must be by check or ACH.

Elite Dental Alliance

Benco has partnered with the Elite Dental Alliance to bring maximum buying power to independent dentistry. $1299 annual membership fee. See your Friendly Benco Rep for details memberships will renew automatically on enrollment anniversary directly with the Elite Dental Alliance. Contact Elite for more information.

Silver, Gold and Platinum Annual Membership Fee

The annual membership fee for Silver, Gold, and Platinum is $179. Membership will automatically renew every year on the anniversary of the enrollment date unless the customer cancels the renewal.

Free Handling

Waived on consumable orders over $150 (subtotal). Applies to standard handling fees only. Miscellaneous charges, hazmat fees, and COD fees are still applicable.

Benco Select VISA Credit Card Terms and Conditions

INTRODUCTION

These terms and conditions are provided to Customers (“You” or “Your”) by Benco Dental Supply Co. (“Benco Dental”) solely for the purpose of promoting the benefits available to members of the Benco Select Loyalty Program (“Loyalty Program”) who hold the Benco Select Visa Credit Card (“Benco Select Card”).

DEFINITIONS

• Benco Dental Rewards Account means your account at Benco Dental in which all BluChip reward earnings and redemptions are posted.
• Benco Dental Business Account means your account(s) at Benco Dental in which all purchase invoice, credits and payment activity are recorded and balances due are tracked.
• The Credit Card account is an account at Commerce Bank and is governed by the Business Card Agreement between Customer and Commerce Bank as provided to Customer at account opening.
• Net Benco Dental Purchases means purchases of merchandise, equipment, technology or services from Benco Dental in which the Benco Select Card was used for payment, less any returned product credits or service credits posted to your Benco Dental Account.
• Net Non-Benco Dental Purchases means purchases of merchandise or services outside of Benco Dental in which the Benco Select Card was used for payment.
• “Good Standing” means an Credit Card Account that is not designated by Commerce Bank as lost, stolen, credit-revoked, closed, bankrupt, charged-off, security fraud, past due or delinquent over 31 days, over-limit, or in Consumer Credit Counseling or recovery, or a Benco Dental Business Account that is not designated by Benco as on credit hold, closed, placed for collection, or written-off.

REWARDS EARNINGS

1. If eligible, you will earn and accrue rewards points (“BluChips”) on all purchases in which the Benco Select Card is used for In order to be eligible for rewards, you must maintain membership in the Benco Select Loyalty Program.
2. There is no limit to the BluChips you may earn.  Promotional exclusions and restrictions may also apply – please see promotional materials for full details.
3. Earned BluChips % for Net Benco Dental Purchases and Net Non-Benco Dental Purchases will differ. Loyalty Program customers will earn BluChips equal to 2.5% for Net Benco Dental purchases and 1% on Net Non-Benco Dental Purchases.
4. All BluChips earned will be automatically applied to your Benco Dental Rewards Account 30 days after your monthly statement. BluChips will not be credited to Your Credit Card
5.  You will not earn BluChips during any period in which either your Benco Dental Business Account or Credit Card Account are not open or are not in Good Standing.
6. If it has been more than 75 (seventy-five) days since the transaction and BluChips are not reflected on your Benco Dental Rewards Account, please contact the Benco Dental team at bencoselect@benco.com.
7. No BluChips will be retroactively applied to Your Benco Dental Rewards Account for otherwise qualifying transactions occurring during any period in which Your Accounts were not in Good Standing.
8. All transactions in U.S. Dollars for which BluChips are awarded to You will be rounded to a whole dollar amount for purposes of determining the BluChip amount to be rewarded.
9. You will be eligible to qualify for BluChips upon opening Your Credit Card Account.
10. Benco Dental Reward Account statements will be sent to You each month that will identify any BluChips applied in the statement period. Individual transactions forming the basis for awarding BluChips will not be shown on the statement – only total amounts for BluChips earned on Net Benco purchases and Net Non-Benco Purchases will be displayed.
11. Benco Dental Reward Accounts with Negative BluChip balances will be cleared after 180 days of Benco Dental Reward Account inactivity.

GENERAL TERMS/CONDITIONS

1. Benco Dental reserves the right, in its sole discretion, to suspend, cancel or modify the Loyalty Program at any time and for any reason and without prior notice.
2. Benco Dental reserves the right, in its sole discretion, to add, delete, change or revise the Terms and Conditions of the Loyalty Program including, but not limited to, qualifications for participation in the Loyalty Program, Loyalty Program features or procedures, the imposition or discontinuance of special promotions or offers, additions, deletions or revisions of benefits offered, limitations or expiration periods, revisions to disqualifying events or the imposition of new, revised or additional Loyalty Program terms.
3. Benco Dental has no obligations or duties to You relating to the Credit Card Account, the Terms and Conditions of such Account, or the administration or servicing of the credit card.
4. You will be responsible for both determining and paying any federal, state or local taxes, fees or other charges, if any, that may be imposed by any governmental or regulatory authority on BluChips  earned.
5. Benco Dental reserves the right, in its sole discretion, to disqualify any Customer from participation in the Loyalty Program and to cancel or invalidate any benefits in cases of actual or suspected abuse, fraud, violations of the Benco Dental Loyalty Program Terms and Conditions or any actual or suspected abuse or fraud with respect to the Benco Dental Account or the Credit Card Account.
6. Neither Benco Dental nor Commerce Bank, their respective employees, officers, affiliates or agents will be liable to You for any action or inaction any of them take or fail to take with respect to the Benco Dental Loyalty Program, the Benco Select Card or any changes in the Terms and Conditions of the Loyalty Program.
7. You agree to notify Benco Dental promptly upon the receipt of Your Benco Dental Rewards Account Statement of any errors relating to the addition or deletion of Loyalty Program BluChips on Your Benco Dental Rewards Account but in no event later than sixty (60) days after the error appeared on Your statement.
8. By earning and accepting BluChips under the Benco Dental Loyalty Program, You agree to all of the features, limitations and restrictions contained in these Terms and Conditions as well as any additional terms and conditions contained in any Programs, promotions or transactions that may be offered to You from time-to-time and any terms and conditions contained in any certificate, coupon or document issued to You under the Benco Dental Loyalty Program.

If you have any questions regarding these Terms and Conditions, please contact Benco Dental at bencoselect@benco.com.