How Benco Dental is stepping up to help protect customers (and patients) from hackers—by using their own tactics against them. | Benco Dental
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How Benco Dental is stepping up to help protect customers (and patients) from hackers—by using their own tactics against them.

Media Releases | Wednesday, May 19th, 2021

PITTSTON, PA — May 19, 2021 — Last week’s closure of the Georgia-based Colonial Pipeline system was the most disruptive cyberattack on record, according to Reuters. It also served as a warning for dental practices: Be proactive with network security testing to safeguard dental patient records. Benco Dental has recently introduced a new portfolio of security-testing offerings to analyze a dental office’s ability to ward off attacks from cybercriminals and mitigate ransomware.

If a ransomware attack could paralyze nationwide fuel supplies for weeks, despite efforts from teams of solution-seeking experts, imagine the devastation a similar breach could wreak on a dental practice equipped with just a fraction of those IT resources. For Benco Dental, Driving Dentistry Forward™ means thinking around corners and delivering everything customers might need—even options outside the scope of what other dental distributors offer.

 

“Unfortunately, we’ve seen how a data breach to a dental practice can be irreparable. Our new network vulnerability testing and phishing testing offerings are designed to arm dental practice owners with the innovative tactics we take to successfully protect our own data here at Benco. Now, no matter the size of their business, our customers and their patients can benefit from the mitigation tactics of ‘big company’ resources,” said Ryan Rinaldi, Software Solutions Manager for the nation’s largest independent dental distributor.

With layers of complex and highly personal information, medical records are more valuable to data thieves than Social Security or credit card numbers. Patient records are considered the crown jewel of stolen information to hackers because they can contain birthdates, birthplaces, as well as credit card and bank account details, addresses, emails and more — all in one place. For cybercriminals, medical records allow them to instantly assume a patient’s identity.

 

More than 90 percent of cyberattacks start with a phishing attack, so Benco has designed a monthly phishing testing offering for practice owners to test their own employees’ ability to identify and report malicious emails. Training and on-the-job testing is a proven mitigation tactic to reducing the click rate on malicious emails. Each month, Benco would prepare and deliver a report to the practice owner on the practice’s results.

When a customer signs up for a Network Vulnerability Test, Benco employs certified ethical hackers to perform a comprehensive external cybersecurity audit on the practice’s network. Attempts are made to identify holes in the customer’s network infrastructure with the same tactics bad actors use. Then, the Benco team prepares and delivers a comprehensive report and outlines a plan to safeguard dental patient data.

 

Every business that is trusted with healthcare data, even those dental offices with IT resources, should employ a partner to test their physical network and social networks. With Benco, dental practices have choices for their mitigation strategies. Every selection delivers a commitment to protecting what a doctor values most: their patient data and reputation.

Dentists are invited to contact Benco Dental’s team of security consultants today to learn more about Network Security Testing offerings designed to keep the dental practice safe and secure from cyber threats. For details and to schedule an analysis, dentists are invited to contact software@benco.com and visit: https://www.benco.com/practice-solutions/network-security/

 

CAPTION:

  1. Benco_Network Solutions_image.jpg: Last week’s closure of the Georgia-based Colonial Pipeline system was the most disruptive cyberattack on record, according to Reuters. It also served as a warning for dental practices: Be proactive with network security testing to safeguard dental patient records. Benco Dental has recently introduced a new portfolio of security-testing offerings to analyze a dental office’s ability to ward off attacks from cybercriminals and mitigate ransomware. For details and to schedule an analysis, dentists are invited to contact software@benco.com and visit: https://www.benco.com/practice-solutions/network-security/

 

About Benco Dental

Benco Dental is Driving Dentistry Forward™ with innovative solutions and a caring family culture. Industry firsts include Painless® electronic ordering, automated supply management, BluChip® customer loyalty rewards, CenterPoint design/equipment superstores and OneVisit™ open architecture CAD/CAM. Independent since 1930, the company features a team of 1,500 dedicated associates who serve customers at locations nationwide, including 400+ sales representatives and 300+ factory-trained service technicians. Benco is one of Fortune’s Best Workplaces in Health Care and Biopharma and Pennsylvania Best Places to Work® for 12 of 15 prior years.

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Media Contact: Kristie Ceruti, Senior Marketing Communications Specialist 570-602-7047 // kceruti@benco.com

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