Business name: Benco Dental Company
Business address: Lakeside Business District, Flower Mound
Year opened: 1930 (Flower Mound location opened Thursday)
Employee name: Charles Cohen
Position at the company: Managing Director
Total number of employees: 1,300
Website/phone number: benco.com or 570-602-7781
Benco sells everything you see in a dental office, from the chairs to the instruments to the latex gloves. The company partners with dentists to help grow their practices. Benco is the largest family-owned company in the dental industry.
What does your business offer that is unique compared to similar businesses?
We have the highest customer satisfaction scores in dentistry. Customers love doing business with us because of our unique mission: we deliver success, smile after smile.
What is the most important part of your job on a daily basis?
Work with our senior leadership team to build a corporate culture that inspires our associates to deliver for customers every day, on every transaction.
What are your keys to success?
Communicate the vision and strategy relentlessly. And ensure that Benco delivers a “difference that matters” to customers.
What surprises you most about your job?
How much people, in general, love their dentist. Whenever I tell someone what I do, I immediately hear a dental story – and nearly every story I hear is a positive one.
Tell us something most people wouldn’t know about your company.
Our three CenterPoint showrooms (the newest opened Thursday in Flower Mound) are the largest dental equipment showrooms in the world, attracting dentists from around the country to test drive the widest assortment of dental equipment and technology.