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How do I return an item?

If you need to return an item, log into Painless Mobile and press on Account.

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Next locate and press on the item you would like to return. You can also click on the barcode scanner icon to scan the item you would like to return.

Next, select the quantity you would like to return and reason for the return from the drop down menu.

Next, click Add to Returns.

Next, click on the box icon located at the top of the app.

Next, adjust the quantity that you can fit into the box for shipment and press Create Box.

Finally, enter your email address and press Submit. You will receive an email with the return authorization and a shipping label.

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