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OMG! I Got a Bad Review, What Do I Do?

May 16, 2020

Speaker:

Dr. Leonard Tau

Speaker Bio:

Dr. Tau is eager to share stories of success and failures, to help you and your team make wise and informed decisions that ultimately lead to practice growth and professional fulfillment.

Course Description:

The perfect dental practice isn’t the one with perfect online reviews; it’s the one with an action plan for managing reviews. Receiving a bad review can produce a mix of emotions from anger to embarrassment. In this course, Dr. Tau shares his techniques for earning positive reviews and handling bad ones.

Course Objectives:

  • Learn why your online reputation is important
  • Understand how various review websites work and how to maintain a presence on the biggest platforms
  • Learn how to respond to negative customer feedback
  • Discover ways you and your team can garner positive feedback from patients
Self Study CE Credit Offered

WATCH THIS WEBINAR

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