Decoding Your Office Design: What Message Are You Sending?

Decoding Your Office Design: What Message Are You Sending?

July 14, 2021

Speaker:

Melissa Sprau

Speaker Bio:

Benco’s Design Director Melissa Sprau brings over a decade of commercial and hospital design experience to the dental industry. As a licensed interior designer with a background in healthcare facilities planning and design, her approach combines best practices for health and safety with the details required to support positive patient and caregiver experiences. Her team of award-winning dental designers works with hundreds of practices annually, designing spaces that are efficient and beautiful. In addition, Melissa coaches practitioners across the country to discover their brand and infuse it into the built environment, aligning quality of space with quality of care.

Course Description:

As consumers emerge in a post-pandemic world, experience expectations are changing. With 90% of communication being nonverbal, your office design sends a message about your quality of care, compliance, and approach to safety. Learn how to decode what your current practice design is saying, along with proven tips to boost experience and retention for both patients and staff.

Course Objectives:

  • Learn new insight on consumer needs and expectations for your practice
  • Understand the proven link between design elements and practice experience
  • Learn simple design tips that convey messages of confidence, safety and compliance
Self Study CE Credit Offered

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